Mallusk Enterprise Park are host to Chartered Marketer Christine Watson for a workshop on managing customer reviews on 13 June 2018 from 9.30am to 12.30pm.
This session will encompass many elements of customer service and will focus on the following:-
• The changing face of customer care
• Social customer service and what to expect
• Rights and wrongs of social customer service
• Harnessing the power of social customer service for your brand
• Practical marketing steps for delivering an effective social customer and online review service strategy for your brand
• The online review landscape
• How to entice customers to deliver marketing magic for you by leaving positive online reviews
• Managing negative online reviews
For more information and to Book your ticket through Eventbrite:
https://www.eventbrite.com/e/managing-online-customer-reviews-the-good-the-bad-and-the-ugly-tickets-43194661395