The employer is B Social Deli. A vibrant social enterprise located in Mallusk Enterprise Park, is seeking a dedicated Deli Assistant. The role involves preparing and serving high-quality food and beverages, maintaining a clean and welcoming environment, and providing excellent customer service. The ideal candidate will be enthusiastic, reliable, and passionate about contributing to our community-focused mission. Responsibilities include food preparation, assisting with inventory, and ensuring compliance with health and safety standards. Join us in making a positive impact through great food and friendly service.
To enquire please telephone 02890838860 or email business@mallusk.org
Responsibilities
- Greet Customers: Warmly welcome customers as they enter the deli.
- Take Orders: Efficiently and accurately take food and beverage orders from customers.
- Provide Information: Answer questions about menu items, daily specials, and promotions.
- Handle Complaints: Address and resolve customer complaints in a professional manner, escalating to a supervisor if necessary.
- Sandwich and Salad Preparation: Assemble sandwiches, salads, and other deli items according to the shop’s recipes and standards.
- Beverage Preparation: Prepare and serve coffee, tea, and other beverages.
- Ingredient Handling: Properly slice, portion, and store deli meats, cheeses, and other ingredients.
- Following Recipes: Adhere to recipes and portion control guidelines to maintain consistency and minimise waste.
- Maintaining Cleanliness: Regularly clean and sanitize workstations, equipment, and dining areas.
- Health and Safety Compliance: Follow all health and safety regulations, including proper food handling and storage procedures.
- Dishwashing: Wash dishes, utensils, and equipment as needed.
- Stocking Supplies: Replenish deli and coffee shop supplies, such as cups, napkins, and condiments.
- Keep track of inventory levels and report shortages or excesses to the supervisor.
- Operating the Till: Accurately handle credit card transactions, and operate the till.
- Assisting Team Members: Provide support to other team members as needed, ensuring smooth operations.
- Maintain clear and effective communication with colleagues and supervisors.
- Actively participate in training sessions to learn about the shops operations, products, and customer service standards.
Skills and Qualifications
Essential Skills
- Customer Service Skills: Ability to interact positively with customers, providing a welcoming and helpful experience.
- Food Preparation Skills: Proficiency in preparing and handling food safely and efficiently, ensuring quality and presentation standards.
- Communication Skills: Effective verbal communication to liaise with team members and customers, ensuring clear and efficient service.
- Attention to Detail: Maintaining high standards of cleanliness and presentation in the deli area, and accurately handling orders and inventory.
- Time Management: Ability to multitask and prioritize duties effectively in a fast-paced environment to ensure smooth operations and timely service.
Desirable Skills
- Culinary Creativity: Ability to contribute new ideas for menu items and specials, enhancing the deli’s offerings and appeal.
- Teamwork and Collaboration: Strong ability to work well with colleagues, fostering a positive and cooperative work environment.
Further Information
Although this is a part-time temporary opportunity, hours may be extended, and it could lead to a permanent position. The job advert may end before the closing date if requested by the employer. Salary: £11.44 per hour
Application Information
JOBSTART IS OPEN TO 50-64 YEAR OLDS. If you are on UC contact your Work Coach via your Journal. If you are in receipt of JSA, IS or ESA phone a Work Coach on 0300 200 7807. If you are 50-64 years old, do not have a work coach, unemployed, and not in receipt of benefits phone 028 90726788.